90-day returns
Love your skin in 90 days, or get your money back.
Changed your mind? Return your unused product within 90 days of delivery for a refund.
How it works
A refund in 3 simple steps.
Use it every day, morning and night, on the areas you want to target.
Write to umberwellofficiel@outlook.fr with your order number, then send the unused product back. Return shipping is at your cost.
Once we receive it unused, we refund you within 5 business days, to your original payment method.
Conditions
The fine print, in plain words
How do I start a return?
Email umberwellofficiel@outlook.fr with your order number. We reply within 24 hours with the return instructions.
When do I get my money back?
Within 5 business days of receiving your return, to your original payment method.
Does it cover all offers?
Yes, it covers every offer.
When does the 90 days start?
On the day your order is delivered.
Guarantee terms
You have 90 days from delivery to return your umberwell products, as long as they are unused. Email umberwellofficiel@outlook.fr with your order number. We reply within 24 hours with the return address. Return shipping is at your cost. Once we receive the unused product, we refund you to your original payment method within 5 business days.
Full details in our Refund Policy.